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O que dizem de nós

  • Paulo Magalhães Economista

    "Um elevado padrão de ensino, com grupos pequenos, que permite um bom nível de aprendizagem. Gostei do facto de os professores serem nativos da língua e da informalidade com que as aulas foram leccionadas."
  • Alexandre Ventura (empresas)

    "A prática foi muito boa, e com resultados imediatos."
  • Beatriz Ordás

    "Eu recomendaria a inlingua porque oferecem um tratamento muito personalisado e cuidam muito dos alunos. As atividades também foram muito boas. Muito Obrigada!"
  • Jose Ignacio Acevedo

    "The teachers were really good. They concentrated correctly on what I needed to learn"
  • Helena Mendes (curso em empresa)

    "Adorei a professora e aprendi muito e gostava de continuar"
  • Sandra Regufe (curso em empresa)

    "Foi uma forma descontraida de "desenferrujar" a língua inglesa. Era esse o principal objectivo e acho que foi atingido"
  • Beatriz Besana (curso de ano letivo)

    "A professora dá as aulas com muita motivação!"
  • Angelo Gomes (curso em empresa)

    "Existiu a preocupação de adequar o curso ao nível linguístico de cada formando. Os termos abordados foram de encontro às necessidades individuais e gerais."
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Inglês Bancário

banker1Um curso de inglês específico: Banking

Um curso, de nível intermédio / avançado, muito específico e de curta duração, destinado a quadros e funcionários que pretendem melhorar as suas capacidades linguísticas para uma participação mais activa e eficaz em assuntos relacionados com bancos. 

 

Language   Functions

 

Themes/Situations

Unit 1

My Bank

 

   KP 1

  • Presenting your bank/mission statement
  • Discussing key markets and key product groups/services

The bank and you

  KP 2

  • Explaining ownership and shareholder structure
  • Walking your customer through the organization   chart and helping him solve complex problems involving different branches and   partners

Bank organization

  KP 3

  • Presenting the services
  • Explaining synergies you see in these services
  • Expanding a basic relationship and developing a solution for your customer that takes account of his risk profile and future needs (e.g. pension)

Cross-selling products

Unit 2

Financial Services

 

   KP 4

  • Managing an initial customer interview
  • Describing the process of opening an account
  • Assessing the customer's additional needs (for cross-selling)

Opening an account

  KP 5

  • Explaining overdrafts, personal loans, mortgages and commercial loans
  • Discussing how to deal with loan inquiries from existing and new customers
  • Solving problems with customers

Lending money

  KP 6

  • Describing the mortgage application processes
  • Assessing and evaluating different mortgages
  • Reporting the mortgage business to your superiors

Selling mortgages

Unit 3

Private Banking

 

   KP 7

  • Describing techniques for client acquisition (and   retention)
  • Developing your client / "product literacy"

Client value   management

  KP 8

  • Understanding the role of relationship managers
  • Performing client advisory (asset allocation)
  • Discussing the challenge of increasing the time in   front of clients

The advisory   process

  KP 9

  • Understanding art investment
  • Discussing philanthropic solutions and family offices

Combining wealth management solutions and philanthropic   activities

 

 

 

Unit 4

Corporate Clients

 

   KP 10

  • Explaining borrowing requirements and asking for covenants
  • Presenting different loan models to corporate   clients
  • Negotiating the process from loans to bonds with   partner banks

Negotiating syndicated loans

  KP 11

  • Reading and analyzing annual statements
  • Describing and using company rating as risk management tools
  • Discussing internal/external ratings and the role of rating agencies

The rating process

  KP 12

  • Preparing a pitch presentation for the advisory mandate
  • Advising your client throughout an IPO
  • Managing challenging negotiation situations

Initial public offering

Unit 5

Interaction with Bank Management

 

     KP 13

  • Preparing a memo with key financial figures for your superiors (e.g. current credit risk positions, VaR, payments system processes)
  • Addressing the board and reporting your bank's exposure to markets

Risk management and control

  KP 14

  • Describing money markets
  • Proposing improved treasury concepts to the   management
  • Discussing alternative instruments for refinancing with your team

The strategic role of treasury management   in a bank

  KP 15

  • Dealing with workouts: bankruptcy or restructuring
  • Guiding negotiation processes throughout a restructuring case
  • Describing the links of successful workout to risk assessment

Restructuring/Workout

Unit 6

Challenges in Risk Management

 

   KP 16

  • Understanding credit risk as crucial impact factor   for banks
  • Managing credit risk on the balance sheet
  • Managing credit risk off balance sheet
  • Discussing regulatory requirements (Basel II)

Credit risk

   KP 17

  • Understanding bank's exposure to stock markets
  • Describing the links of market risk to credit risk
  • Discussing the impact of economic environment on bank profitability and risk

Market risk

   KP 18

  • Identifying operational risks
  • Preparing scenarios and stress tests
  • Implementing value at risk measures

Operational risk